Privacy Policy

By using this website you are giving us permission to collect information for the purpose of providing our services. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

How do we collect information from you? When you use the Prestige Dog Services website, (e.g., when you contact us about our services, book a consultation, etc.). we will ask you to fill in a terms & conditions form, which will require you to give your personal information.

What type of information is collected from you? We may keep a record of any correspondence with you, your  IP address, your name, address, contact number, Email address, house alarm code (should you chose us to care for your pet).

How is your information used?  We may use your information only to:

  • Provide our services
  • Seek your views or comments on the services we provide
  • To invoice and send you receipts for your records
  • To notify you of changes to our services
  • To send you communications which may be of interest to you (these may include information about any business related events we are involved in).

Who has access to your information? Only the owner of Prestige Dog Services will have the access to your information, which will NOT be sold or rented to any third party organisation. Your information will never be shared with third parties for marketing purposes. The only time your information will be shared is in the event of emergency (e.g., with your vet for the well being of your dog, or with a law enforcement officer).

Your choices. You have a right to decline any information from Prestige Dog Service s. If you do not want to receive direct communications from us, please inform us on the day of your registration or, at any time, by e- mailing us on info@prestigedogservices.co.uk .

Your data will be held for six months for future bookings and for book keeping records (as required by HMRC). After the period of six months, your data will be deleted/ safely destroyed.

How you can access or update your information? You have the right to ask for a copy of the information we hold about you. Contact us by email at : info@prestigedogservices.co.uk to request a copy of your file.

Security precautions in place to protect the loss, misuse or alteration of your information. When you give us personal information, we will take steps to ensure that it’s treated securely. These include: having up to date anti virus software, keeping your information on a password secured computer and in an encrypted folder. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. All paper information, such as signed T&Cs are stored in a locked fireproof cabinet.

Profiling. We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you and your dog.

Links to other websites. Our website may contain links to other websites run by other organisations. This privacy policy applies only to Prestige Dog Services website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

Review of this Policy. We will keep this Policy under regular review. This Policy was last updated in June 2021.

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